It was an accidental day of 5th December that I lost my credit card, as so anyone would have done called HSBC to block the card and register a request to issue a new one. The card was immediately blocked and I was told that the new one would reach the destination within 4 working days. That was once upon a time…….
It’s been more than 2 months and I am still waiting. May be, the worlds local bank went abroad. In this time span of about 2 months and 18 days I’ve made numerous calls trying to find out one valid reason for the delay but to my surprise they have got a big list of excuses established company wide. The first call of inquiry which got connected after repeated attempts ended up with an answer “sir, I don’t see any request for re-issue of the card”. So, I put a new request and got a promise of a new card within 4 working days. But I was waiting …………
The second call was even better. By the way do not forget every time you call you have to go through a long route of check points. Anyways, the second answer was “Sir, no request for re-issue has been made as per our records”. I was so stunned by the reply that instead of shouting, I found the situation funny and Kapil’s voice started to ring in my ears “Pamolive ka jawab nahi”. Without say a word I made another request. The same promise was made; I guess they forgot to make a complementary list of promises along with the excuse list. But how can the result be any different.
It was start of January and they had made a serious progress by the New Year. My request of reissue had been recorded by the time I made the third call. But they were in no mood to hand over the card and why should they, common it’s their card, why would anyone give their credit card to complete stranger just because he has been calling repeatedly. God damn you!!! Customer I will not give you my card.
Since then I’ve made just one more call, on which I even spoke to the assistant manager. A voice filled with all the humility in the world apologized for the delay, as it was caused due a technical hitch but I get the same old assurance. And guess what, ok it’s an easy one, I am still waiting…..
I guess they won’t give it to me unless I break my head, tear my clothes get drunk and shout on the road. At least, Majnu did all these for a girl I am being forced for a credit card. But the desire of that credit card is still burning bright.
“Hum intezaar karenge, Hum intezaar karenge tera qyamat tak, Khuda kare ki qyamat ho aur tu aaye…..”
It’s been more than 2 months and I am still waiting. May be, the worlds local bank went abroad. In this time span of about 2 months and 18 days I’ve made numerous calls trying to find out one valid reason for the delay but to my surprise they have got a big list of excuses established company wide. The first call of inquiry which got connected after repeated attempts ended up with an answer “sir, I don’t see any request for re-issue of the card”. So, I put a new request and got a promise of a new card within 4 working days. But I was waiting …………
The second call was even better. By the way do not forget every time you call you have to go through a long route of check points. Anyways, the second answer was “Sir, no request for re-issue has been made as per our records”. I was so stunned by the reply that instead of shouting, I found the situation funny and Kapil’s voice started to ring in my ears “Pamolive ka jawab nahi”. Without say a word I made another request. The same promise was made; I guess they forgot to make a complementary list of promises along with the excuse list. But how can the result be any different.
It was start of January and they had made a serious progress by the New Year. My request of reissue had been recorded by the time I made the third call. But they were in no mood to hand over the card and why should they, common it’s their card, why would anyone give their credit card to complete stranger just because he has been calling repeatedly. God damn you!!! Customer I will not give you my card.
Since then I’ve made just one more call, on which I even spoke to the assistant manager. A voice filled with all the humility in the world apologized for the delay, as it was caused due a technical hitch but I get the same old assurance. And guess what, ok it’s an easy one, I am still waiting…..
I guess they won’t give it to me unless I break my head, tear my clothes get drunk and shout on the road. At least, Majnu did all these for a girl I am being forced for a credit card. But the desire of that credit card is still burning bright.
“Hum intezaar karenge, Hum intezaar karenge tera qyamat tak, Khuda kare ki qyamat ho aur tu aaye…..”
3 comments:
abhi creadit card se kya khel khel raha hai be? college mein hai aab..company mein kaam nahin kar raha hai.. or topic badal ke MC HSBC rakh le... jayda accha lagega..
Unparliamentary words cannot be used at this platform. Please maintain decency.
GM,GM,GM,GM..........
I guess GM and MC are more parliamentary now and sophisticated now. At least it is lot better than open fight which goes these days.. ;-)
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